Privacy policy

Privacy Policy 

This Privacy Policy was last updated on 10/2023.

Claude Vanquish is committed to protecting your privacy and providing a safe online shopping experience. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security.

Information We Collect

• Personal Information: We collect personal information, such as your name, phone number, email address, shipping address, and payment details, when you place an order or create an account on our website.
• Usage Information: We collect non-personal information about how you interact with our website, including pages visited, browsing patterns, and device information.
• We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.  
• Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.  

Use of Information

• Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your order, and provide customer support.
• Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, or information about new products and services.
• Improvement of Services: We use non-personal information to analyze website usage and improve our services, user experience, and product offerings.

Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website, fulfill orders, and improve our services.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website and analyze how you use it. You can adjust your browser settings to disable cookies or receive a notification when cookies are being used.

Data Security

We take reasonable measures to protect your personal information and ensure its confidentiality. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, modify, or delete your personal information. If you would like to exercise these rights or have any concerns about your privacy, please contact us at claudevanquish@gmail.com.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective upon posting.

Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy, please contact us at claudevanquish@gmail.com.