Refund policy

Claude Vanquish Return Policy

Thank you for shopping at Claude Vanquish, where we strive to provide quality products and exceptional service to our valued customers. Please read our return policy carefully before making a purchase.

  1. Returns and Exchanges:
  • We accept returns and exchanges within 30 days of the original purchase date.
  • To be eligible for a return or exchange, the item must be unused, unopened, and in its original packaging.
  1. Eligibility for Returns and Exchanges:
  • Returns or exchanges are accepted for products that are in their original, unopened condition.
  • Used, opened, damaged, or altered products are not eligible for returns or exchanges.
  1. Process for Returns and Exchanges:
  • If you wish to initiate a return or exchange, please contact our customer support team within 14 days of the original purchase date.
  • Provide the order number, product details, and the reason for the return or exchange.
  • Our customer support team will guide you through the return or exchange process.
  1. Refund or Exchange Procedure:
  • If your return is approved, we will process a refund to the original payment method or facilitate an exchange for an eligible item.
  • Refunds may take up to 10 business days to process, depending on your payment provider.
  1. Shipping Costs:
  • Shipping costs for returning or exchanging items are the responsibility of the customer, unless the return is due to a mistake on our part.
  1. Exceptions:
  • Perishable or consumable items cannot be returned or exchanged.
  • Personalized or customized items are non-returnable.
  1. Damaged or Defective Items:
  • If you receive a damaged or defective product, please contact us within 48 hours of receiving the item to arrange for a replacement or refund.
  1. Contact Information:
  • If you have any questions or concerns regarding our return policy, please contact our customer support team at claudevanquish@gmail.com.

We appreciate your understanding and cooperation with our return policy. Thank you for being a part of the Claude Vanquish success story!!