Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a pre-order or regular purchase. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment and full fill your order at a future date normally within 7-14 business days.
You can cannot request a refund for pre-order unless the maximum wait time of 14 business days has been exceeded and the order has not been shipped. If the order has been shipped then your order will be completed unless you have spoke to a customer service representative regarding certain circumstances. See our returns policy for more details on returns and refunds.